Customer care & sizing
Real support from sizing specialists
2 hours
average reply time
30 days
home try-on window
Free
domestic exchanges
Send a note
Share your normal shoe size or any questions about leather care, and our team will reply promptly with tailored guidance.
Quick reference
Helpful details for your order
Returns
Shipping
Fit guide
Prepaid return labels
Dispatch from Portland
True-to-size fit
Every box includes a prepaid return shipping label so exchanges and returns require zero printing or hassle.
Orders pack and dispatch on weekdays from our Oregon warehouse with dependable tracking straight to your door.
Our footwear is crafted for natural toe splay. Order your usual size or consult our printable sole rulers.